RETURN AND EXCHANGE POLICY
No Decals will be replaced for application errors. We only warranty defective decals. i.e., a tear in the vinyl, arrived damaged. So use caution when applying and take care to follow all directions.
All custom graphics are
created by on an individual basis, according to the specifications
provided by the customer through our online ordering system or via
special requests. All orders that are custom made to order and cannot
be returned or exchanged.
PRODUCT EXCHANGES All products designed and manufactured by DaSign Broads are done so on an individual basis according to the information supplied by the customer. DaSign Broads Inc is not responsible for spelling or typographical errors made by the customer. There are no exchanges available, including those due to customer selecting improper size or color. The colors listed on the color chart have been color matched to the actual vinyl color. Be sure of the color before you order. Any orders that are refused by the customer or are returned will be charged a 30% restocking fee. Any orders cancelled more than 24 hours after order placement will be charged a 10% cancellation fee.
ERRORS
MADE BY DaSign Broads
Any product resulting in an error on the part of DaSign Broads will be
replaced by DaSignBroads upon request. The customer may also choose to
return for a full refund or exchange such products within thirty
(30) days of receipt of the shipment.
SHIPPING
DELAYS AND/OR ERRORS
DaSign Broads is not responsible for any delays in shipping. nor our
we responsible for any loss or damage caused by a third party in
the shipping process.
CUSTOMER SUPPLIED
INCORRECT ADDRESS INFORMATION
When a
package is not delivered due to an error made by the customer in
submitting the proper shipping address, DaSign Broads will reship the
package with corrected address and charge an additional shipping fee
for the shipment.
To ensure you choose
the proper graphic for your application, we highly recommend measuring
your desired area for your graphic prior to ordering.
Generally
you should measure your vehicle before browsing the website for a
specific product. Using a tape measure, yard stick or other device,
define the area where the decal is to be installed (windshield, side
window, rear window, wing, gas tank-motorcycle, etc.) Measure with
height (up and down) and width (left to right). These numbers should be
in inches.
Be sure to
make the decal smaller than the application surface. This will make the
installation easier, and the decal will fit the area properly. For
example: Most windshield decals are 4in tall by 40in wide. The actual
windshield area is normally about 46in to 52 in wide, but the decal
should be smaller than the application area.
A NOTE ABOUT COLOR: At the same time, look at the
application area and visualize the decal, and choose a color or colors
for the decal. Generally a light colored decal will look best on a
window or dark painted surface, while darker colors will look best on
lighter surfaces.
Again, our goal is your
complete satisfaction, so if you have a problem, please send us an
e-mail and we can discuss how to resolve any issues you might have.
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